have read two posts in this discussion, but if it comes up as free on the plates.co.nz site then it should be sweet, if it doesnt then it should be on the system. im geussing both of these you have tried, im also geussing that the one on plates.co.nz was free. therefore im adding nothing to this conversation but ive already typed this paagraph so im gonna post it
edit, yea hard looks like generic response, if you'd said to them you wanted XXXXXX plate they'd just be like oh lush etc. sale, unless i geuss they have someone that deals with VTNZ in freeing up plates thathave been deregd